Privacy Policy
At The Discount Traveller, we are committed to protecting your privacy and complying with the General Data Protection Regulation (GDPR) and other applicable data protection laws. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in accordance with the GDPR. By using our website, you consent to the practices described in this Privacy Policy.
1. Collection of Personal Information:
We collect personal information from you when you voluntarily provide it to us. This may include information such as your name, email address, phone number, and other relevant details. We collect this information when you contact us through our website, subscribe to our newsletter, or make a booking or inquiry.
2. Legal Basis for Processing:
We collect and process your personal information on the following legal bases:
- To fulfill our contractual obligations to you, such as processing your bookings and providing the requested services.
- To comply with our legal obligations, such as maintaining accurate records for tax and accounting purposes.
- With your consent, such as sending you newsletters and marketing communications. You have the right to withdraw your consent at any time.
3. Use of Personal Information:
We use the personal information collected for the following purposes:
- To provide you with the requested services and fulfill your bookings.
- To respond to your inquiries and communicate with you regarding your travel plans.
- To personalize your experience on our website and tailor our services to your preferences.
- To send you newsletters, promotions, and marketing materials, if you have provided your consent. You may opt-out of receiving these communications at any time.
- To improve our website, services, and customer support based on your feedback and interactions.
- To comply with legal obligations, resolve disputes, and enforce our terms and conditions.
4. Disclosure of Personal Information:
We may share your personal information with trusted third parties to facilitate the services you have requested. This may include hotels, airlines, car rental agencies, and other travel service providers. We ensure that these third parties adhere to appropriate privacy and data protection standards.
5. Data Transfers:
If your personal information is transferred to countries outside the European Economic Area (EEA), we will take appropriate measures to ensure that your data is adequately protected, such as using standard contractual clauses approved by the European Commission or relying on other lawful transfer mechanisms.
6. Data Subject Rights:
Under the GDPR, you have certain rights regarding your personal information. These rights include the right to access, rectify, or delete your personal data, the right to restrict or object to processing, and the right to data portability. To exercise these rights, please contact us using the information provided below.
7. Data Security:
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. We regularly review and enhance our security measures to ensure the ongoing confidentiality, integrity, and availability of your data.
8. Data Retention:
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements.
9. Contact Us:
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at:
Email: contact@thediscounttraveller.com
Phone: +44 7895 962232